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Do you have a question about your laser, our
company, or our website? Check the list of questions below. If someone
else has already asked, you may find the answer here.
Why
Choose a Cemar Electro Laser?
Experience: Cemar Electro has been making lasers
for more than 20 years.
Service: Our service team will give you a free estimate
within 24hrs and have your unit repaired and on its way back to
you within 48hrs.
Warranty: 2 full years on both new and repaired
lasers.
Customer Service: always available, helpful and
knowledgeable. We can assist you in making the right choice for
your application.
Technology and research: Cemar Electro is committed
to excellence in both developing and improving laser technology.
We work closely with our clients to create custom solutions for
unique applications.
What
is PowerShift?
PowerShift™ is a custom-installed solution
designed to ensure your laser projects a crisp, bright, uniform
line when mounted at angles other than 90º. Read
more about Power Shifted lasers.
What
comes with the laser?
W hen you buy a Cemarline laser, you get everything you need to
install and adjust the laser; a bracket with a power supply and
optics to suit your application. You even get an allen key for set-up
and adjustment.
Should
a laser be left on all the time?
There is a very popular misconception that lasers
should be left on at all times. This is only for the older HeNe
type units, the new diode lasers should be turned off when not in
use as they have a lifespan and any time your machine is not in
use it is better to shut the lasers off and add many hours of usage
to your laser.
Which
Cemarligne laser is right for my application?
Cemar has a number of laser products to meet your needs. After browsing
our products lines and trying our Interactive Laser Positioning
Demo, you will probably know the answer to this question. You should
bear in mind these questions when making a laser selection:
1. What will the laser be used for?
2. How long does the projected line need to be?
3. How much clearance will the laser have?
4. What are the lighting conditions like where the laser will be
used?
If you need assistance making your selection, please
contact us at 1-800-298-5273 or by email
and one of our knowledgeable staff will be happy to assist you.
What
is the Interactive Laser Positioning Demo?
This is a very useful tool that can assist you in choosing the right
laser for your application. You can choose between all of our available
lenses and mounting positions to determine which best suit your
needs. Our sales department is always available if you do need assistance
in using the demo. Click here to try our laser demo.
How
do I mount a laser?
Most Cemar lasers come with a mounting bracket that will do the
job. Simply attach the bracket to a solid surface above the area
where the line will be projected. To take full advantage of the
line generated by one of our lasers, Cemar recommends mounting the
laser so it projects the line towards the operator of the application—but
in a way that avoids direct eye exposure to the emitter.
Is
it dangerous to use a Cemar laser?
No. That said, operating a laser emitting device demands common
sense be used. Pay close attention to the laser device warning labels
on all lasers, and never look directly into the emitter or its reflection.
Our lasers are low powered devices that only produce visible lines.
They do not produce heat capable of harming your skin, hair, or
clothing; nor can they burn through any surface onto which the beam
is projected.
How
long is the expected lifespan of a Cemar laser?
Cemar Electro takes great care and uses only the best available
components to build our lasers. Your laser should last approximately
20,000 hours under normal conditions. That being said there are
conditions that will affect the lifespan such as temperature, a
laser constantly in usage above the recommended temperature will
have a reduced life. There are also a very small percentage of laser
diodes which are defective and in some cases it can take several
months for the defect to cause a failure of a laser. You are protected
against this possibility with our warranty, if your laser needs
to be repaired your warranty will restart from the time the laser
is repaired the laser itself will last a lifetime only the diode
needs to be replaced on occasion.
Are
Cemar lasers repairable?
Absolutely. All our laser products are designed to be fully serviceable
by our factory trained technicians. It is highly recommended you
send your lasers to us when they need servicing.
Please send your laser to the Cemar location
nearest you for service.
Please do not attempt to open or repair the laser yourself
because any un-authorized service will void your warranty.
What
is the difference between a NeHe laser and a solid state diode laser?
Both of these lasers do the same thing—they both project crisp,
bright, visible lines (or dots) that are easily controllable and
directional. What makes them different is how they produce the light.
The Helium-Neon (HeNe) gas laser produces a red beam by passing
light through a gas-filled (HeNe) tube. The solid state diode laser
produces a red beam by passing light through a wafer. The other
primary differences are size and cost. Our technological advancements
have permitted us to build a smaller better laser that is more economical
to build, operate and maintain.
Do
you sell cutting lasers?
No. Cemar manufactures and sells low-power, illumination lasers.
Our lasers are used to project lines to guide a variety of cutting,
industrial, and medical applications. Typical applications include
sawmill cutting, where logs are aligned for cutting with a laser-projected
line; patient alignment lasers are used in hospitals to position
patients relative to scanning equipment, such as X-ray machines.
Do
you fill custom orders?
Yes. Our engineering and production departments readily adapt and
develop laser solutions to meet the needs of custom orders. Send
us the specifications of your needs, and we will develop the line
generator laser solution you need.
How
long does it take you to develop a custom solution?
That depends on your application and the complexity of the desired
laser projection.
Do
you sell laser pointers?
Not for personal use. We do produce dot-projecting lasers, but only
for industrial use.
Do
line lasers work in sunlight?
Line generating lasers must be protected from direct sunlight in
order to be visable. There are certain applications where a laser
can be used in sunlight, please consult our customer
service department for information.
Are
you able to get various line lengths from the same position?
Yes; either by changing the mounting angle or if required, we can
change the projection angle on the lenses.
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