Cemar’s Excellence Service
Cemar Electro strives to maintain the highest standard of manufacturing and quality control. We back our products with the best warranty in the industry; 2 years parts and labor on both new lasers and repairs with a 48 hour turnaround to minimize your down time. Cemar Electro has a loaner available for critical situations; just contact our customer service department for details.
We also repair other makes and models of lasers and our technicians will provide you with a free estimate within 48 hours and a one year warranty on our work.
If your warranty has expired and your laser requires service we will provide you with a free written estimate within 24 hours of reception and repair the unit within 24 hours of your approval.
IMPORTANT: DO NOT REMOVE LENS. Do not attempt to repair the laser yourself. Lasers can be harmful to your eyes if not handled properly. Please consult our laser safety guidelines for more complete safety data .Our highly trained staff will quickly and safely repair your unit. Any attempt to open or repair the laser will void the warranty.
If you feel that your unit may require service please call us or send the unit directly to the closest repair facility listed below. No pre –authorization is required but it is advised that you include a note with your contact information and a brief explanation of the problem. Please consult our FAQ for common issues or call us directly and we will be pleased to answer any concerns you may have.